Return and Refund Policy for Unique Gadgets
At Unique Gadgets, customer satisfaction is our top priority. If you are not completely satisfied with your purchase, we are here to help.
1. Return Period
You have 14 days from the date of delivery to return an item for a full refund. To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging.
2. Return Process
To initiate a return, please follow these steps:
- Contact our customer service team at info@uniquegadgets.pk or call us at +923009255330 to request a return authorization.
- Once you receive the return authorization, carefully package the item in its original packaging.
- Include a copy of the original receipt or proof of purchase in the package.
- Ship the item back to us using a trackable shipping service or purchase shipping insurance, as we cannot guarantee that we will receive your returned item.
3. Refunds
Upon receiving and inspecting your returned item, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original payment method within a certain number of days, depending on your card issuer’s policies.
5. Exchanges
We do not offer direct exchanges. If you would like to exchange an item, please return the original item following the above process and place a new order for the item you wish to purchase.
6. Shipping Costs
Shipping costs for returns are the responsibility of the customer. Original shipping fees are non-refundable.
7. Contact Us
If you have any questions about our Return and Refund Policy, please contact us:
Email: info@uniquegadgets.pk
Phone: +923009255330
Address: Unique Gadgets, Shop # 110, Central Plaza Near Gul Plaza, Saddar, Karachi, Pakistan.